Customs & Import Tax

What is Customs Duty: 

When goods (products) are transported across international borders a "Tariff or Tax" might be imposed on those goods (products).

Some countries have placed government agencies to monitor, manage and regulate the goods that are coming in and out of the country, also known as Customs. All shipments entering or leaving a country must be cleared by customs first. 

In general, the buyer is responsible for paying the additional costs (if any) such as duties, taxes, and Customs clearance fees. Some goods under certain categories do not incur custom fees or taxes. (Check with your governing agencies to find out which goods in your country do not incur custom fees or taxes).

Every country has its own rules and regulations when it comes to goods coming in or out of the country. Unluckily, there is no way for us to know all the rules and regulations, customs, practices, paperwork, codes, laws and rulings of every single country. 

Furthermore, we cannot and won't offer advice about taxes in your country, as the buyer it is your responsibility to find out customs information before you order. 

If import taxes or additional duties including sales taxes are to be paid, the buyer is responsible for such. These import taxes are often paid to the courier upon receipt of the package. We are unable to calculate this for you and you cannot pre-pay it. If you are sending a gift/product to someone, make sure they are aware of the possibility of having to pay custom taxes before receiving the goods. 

To find information about import tax in your country, check out your countries government agencies that handle Customs. If you have any questions or concerns please contact our customer service at: 



If Customs confiscates (holds) the products, who is responsible for the clearance of the products? 

If Customs confiscates (holds) the products after the shipment has left the seller's country, the buyer will be responsible to handle it, and have the good clear Customs. 

Is there a chance that a big order delivered from one of our locations, will be seized by Customs for investigation? 

Yes, it is possible. There  We advise to have your products be shipped in smaller packages, at different days to avoid possible seizure. This means you might have one or two products come at a different day or week.

If custom duties are incurred, who is responsible?

You, as the buyer are responsible for paying any custom duties or fees that may be charged upon delivery of your goods. Depending on the countries Custom Polices some products are not charged for any fees. 

Is it safe to buy products from your website?

Yes, We have an amazing partners who handle our products, including, printing, packaging, shipping and so much more. Their factories are located in USA, Europe, North America and ties to Japan and Australia. We have experts who specialize in keeping out factories and products safe and secure. Especially with the COVID-19 location going on, we make sure that all of our employees are following CDC protocol when it comes to safety and sanitization.